Table of Contents 

  1. How long can my child play when I pay for open play?
  2. How far in advance do I need to book a birthday party?
  3. We will have a large number of family members coming for the party.  What if they would like to play too?
  4. Can I bring in my own food for the birthday party?
  5. What if after the 2 hours of party time our group would like to stay a while?
  6. Do you have group rates?
  7. My school group would like to have a fundraiser.  Can you help us with that?
  8. Does my child have to wear socks?
  9. Is there an age limit?
  10. If we come to play for a day, can we come and go?
  11. I am concerned about my child being in a safe and clean environment.  How can you assure me of that?

How long can my child play when I pay for open play?

Open play allows for your child or children to play as long as you have time and availability to be here with them.  We do not allow for pass in and out once you have paid.  The parents area has nice big screens and free WI-FI.  This allows parents to have a good time while their kids are playing.  Our concession stand is also open to provide snacks and drinks while you are here to play.

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How far in advance do I need to book a birthday party?

Weekends always book faster than weekdays.  We do have many people that will book parties 2 to 3 months in advance to secure a specific date.  We encourage you to book early if you too desire a specific date and time for your child's birthday party.

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We will have a large number of family members coming to the party.  What if they would like to play too ?

The party package pricing considers only the number of kids in the package.  If older siblings or parents of the kids would like to play, they are welcome to pay the regular open play admission to join in the fun.  If the party is a very large group, you may consider booking a private party.

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Can I bring in my own food for the birthday party?

Everyone is allowed to bring in your own birthday cake for the party.  We can help provide other food choices for you such as pizza and Chick-Fil-A chicken.  There is no outside food allowed for people coming for open play.

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What if after the 2 hour party some of our group would like to stay and play awhile?

We work hard to maximize the party experience for every birthday party at Air Jump USA.  For us to do that we have to make sure everyone is able to get the full benefit of their party time. If some of the people in your group would like to stay, they are welcome to purchase open play admission to continue their play experience.

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Do you have group rates?

We do offer group rates.  We consider a group to be 10 playing children or more.  The standard group rate is $5.00.  If you have a very large group would like to schedule reoccurring play times for your mom's group, daycare, or home school club, please contact us so that we may quote you a rate for your need.

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My school group would like to have a fundraiser.  Can you help us with that?

We would love to help you design a custom fundraiser for your school group.  Please contact us on how we may help your school group reach your goal through a special night or nights.

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Does my child have to wear socks?

Everyone who plays is required to wear socks for their safety and to help maintain the best sanitary conditions.

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Is there an age limit?

By design, our facility is designed for children ages 2 to 12.  We do have little ones that come with play groups younger than 2 and we welcome them to play any day.  We also have teenage siblings as well as parents that play every day with us.  We welcome these to play but ask everyone to especially respect the little ones playing on each of the rides.  Our Flight Controllers will be out on the floor with your children to make sure everyone has a good time during their flight.

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If we come to play for the day, can we come and go when we want to?

Your admission pays for you or your child to play as long as you wish to play.  We can not allow people to come and go for your safety.  We do offer full concessions so that if you need a play break, you can enjoy a nice snack or light meal from our menu.

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I am concerned about my child being in a safe and clean environment. How can you assure me of that?

At Air Jump USA, we consider safety and cleanliness our first responsibility.  We make sure that each day all of our rides are sanitized and checked for safety.  We also staff the Flight Deck with Flight Controllers that make sure your kids not only have fun but do it safely with all those around them.  Our posted rules are reminders to show you that we consider your child's safe fun first.

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Air Jump USA | 1004 Bankhead Hwy., Suite A4 | Carrollton, GA 30117
Phone: (770) 459-9626
Copyright © 2009. Air Jump USA, LLC. All rights reserved.